Privacy Policy
Effective Date: March 7, 2026
Budo Creative, respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a form, communicate with us, purchase services, or opt in to receive text messages from us.
1. Information We Collect
We may collect the following categories of information:
Information you provide directly
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Name
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Email address
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Mobile or telephone number
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Business name
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Billing or mailing address
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Project details, appointment details, or message content
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Files, images, and other materials you submit
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Any information you provide through contact forms, quote forms, scheduling forms, or support requests
Information collected automatically
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IP address
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Browser type
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Device information
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Pages visited
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Referral source
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General usage data collected through cookies, analytics tools, and similar technologies
Payment information
Payments may be processed through third party providers. We do not store full payment card numbers on our website.
2. How We Use Information
We may use your information to:
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Respond to inquiries
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Provide quotes, services, support, and project updates
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Schedule appointments and send reminders
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Send transactional or informational communications
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Send requested marketing communications where you have provided consent
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Improve our website, services, and customer experience
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Maintain records of consent, transactions, and communications
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Comply with legal obligations
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Protect our rights, users, and systems
3. SMS and Mobile Information
If you provide your mobile number and opt in, Budo Creative may send you text messages related to customer care, scheduling, appointment reminders, service updates, account notifications, or marketing communications, depending on the consent you provided.
Message frequency may vary. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help.
We maintain records of SMS consent where applicable.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt in data and consent will not be shared with any third parties, excluding aggregators and service providers that support message delivery, customer service, scheduling, analytics, or fraud prevention.
4. How We Share Information
We do not sell your personal information.
We may share information with:
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Service providers who help us operate our website, scheduling tools, CRM, messaging systems, payment processing, analytics, hosting, and customer support
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Legal or regulatory authorities when required by law or to protect rights, safety, and property
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Successors in the event of a merger, acquisition, or business transfer
We only share information as reasonably necessary for legitimate business purposes.
5. Cookies and Analytics
We may use cookies, pixels, analytics tools, and similar technologies to understand website activity, improve performance, measure marketing efforts, and enhance user experience. You may control cookies through your browser settings.
6. Data Retention
We retain personal information for as long as reasonably necessary to provide services, maintain business records, document consent, resolve disputes, enforce agreements, and meet legal or regulatory obligations.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission over the internet or method of storage is completely secure, so we cannot guarantee absolute security.
8. Your Choices
You may:
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Opt out of marketing emails using the unsubscribe link
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Opt out of SMS messages by replying STOP
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Request help for SMS messages by replying HELP
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Contact us to update or correct your information
9. Third Party Links
Our website may contain links to third party websites or services. We are not responsible for the privacy practices or content of those third parties.
10. Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact:
Budo Creative
PO BOX 1435, Wakefield MA 01880
781-451-3737